Arrowhead transports library
materials to all Rock County Public Libraries; Beloit College and Blackhawk
Technical College and most public schools in Rock County, (except Clinton &
Edgerton.) Arrowhead’s delivery system connects with the statewide delivery
to bring materials from throughout Wisconsin to Rock County public, school,
and college libraries and with the SHARE member library systems at the hub at VIP Services, Inc. in Elkhorn, Wisconsin.
Payment is received from school, college, and technical libraries, and this
payment covers nearly half of the delivery costs for the system. To be sure we
have the most cost effective delivery service, bids were let for delivery in
the spring of 2001 and they ranged from $27,000 to $50,000, all higher than
the cost for the Arrowhead System to own and operate its own van.
The statewide delivery system brings interlibrary loan
and other library materials directly to the Arrowhead office and the items are
distributed to the libraries in the Arrowhead system. This cooperative effort
is just one of the many ways that the library system is working with other
agencies to cut costs and improve service to citizens. Arrowhead pays the
cost of the statewide delivery service.
Arrowhead provides a full-time public relations consultant to assist
the seven libraries with publicity, news releases, print pieces (brochures,
posters, etc.), program planning, and special projects. The Arrowhead Library System also
participates in the Rock County 4-H Fair, works with the Janesville and Stateline
Literacy Councils and in 2008 began sponsoring "The Great Outdoors @ your
Arrowhead provides at least eight continuing education workshops for library staff. These workshops are designed to improve skills and efficiency of staff and present new concepts in library service. Several of these workshops are sponsored with other library systems, in order to reduce costs and provide quality workshop presenters. Workshops have included summer reading program preparation, genealogy, customer service, Spanish collection development, long and short-range planning, children materials collection development, storytelling, and starting and maintaining a Friends group.
Arrowhead serves as a
clearing house, training center and substitute interlibrary loan assistance
for member libraries. An Arrowhead staff person is available to assist member
libraries with difficult interlibrary loan transactions. Training for member
library interlibrary loan staff is also provided, either by an Arrowhead staff
member or Reference and Loan staff. An Arrowhead library staff member can
also serve as a temporary substitute for interlibrary loan staff at member
libraries who are ill or on vacation.
and Assisted Living Collections
Arrowhead maintains a large-print collection that is rotated among more
than 15 Rock County nursing homes and assisted living facilities. Because of
reduced state funding we will no longer be able to add materials to this
collection, but will continue to rotate the old materials. There is no other
service that provides large print books to these facilities.
Working jointly with
the Rock County Sheriffs department, the Arrowhead Library System, with a
$2,000 grant from Rock County, supplies paperback books to the Rock County
jail. Rock County deputies make recommendations, pickup and deliver the
books. This is another cooperative effort between Rock County agencies that
saves money and staff time for jail inmate services. Member libraries also
donate used paperback books for this collection.
Integrated Library System and Technology Support
Lakeshores Library System provides behind-the-scenes technical and administrative support for SHARE, the integrated library system (ILS) that all SHARE and ALS member libraries use. LLS provides support for SHARE to its member libraries as a free service. Libraries (or other institutions) which participate in SHARE, but are not members of Lakeshores Library System may receive technical and administrative support on a fee-based model. Staff and public training is available for the ILS and SHARE, as well as OverDrive and BadgerLink. Technology consulting and troubleshooting is provided for ALS member libraries as well.
The Arrowhead Library System provides consulting services for the
public libraries in Rock County. These services include ADA accessibility
issues, budgeting, purchasing and expanding library collections, children’s
services, programming for adults, technology maintenance and repair, and
services to people with special needs.
For more information about library services and
cooperative cost saving benefits for Rock County libraries and taxpayers
contact Steve Platteter at